Our customers are our most valuable asset and your opinion is very important to us. We would love to hear about your experience with our dealership. We invite you to view or share your thoughts by selecting a review site below. We appreciate you taking the time.
Ken & Teresa Garner from Manteno IL | June 3, 2016
Chad McCleary and Christian McLaren, I have never been more comfortable in the process of buying a car. THANK YOU! Throughout the process you were thorough, Christian, to steer me toward the car that seemed the best fit. You also were so kind, patient, and helpful in the process. I am impressed with your facilities, your people, and your attitude toward your job. The man who helped in the financing department was also thorough and patient. (Andy.) THANK YOU! Great experience!
Novz from Momence IL | March 27, 2016
I just purchased a 2016 Explorer. I had a great experience working with Jill Spainhour and Jon Strand. No one was pushy and tried talking me into something I didn't want. I felt they went over and beyond finding me the vehicle that I wanted. And they did. Everything was taking care of at Court Street Ford with no hassles.
Sadie Piehl - 5 Stars
He was very kind and knowledgable on the car I looked at.
Dustin Marcukaitis - 5 Stars
Have bought my last two cars here, first one was used and this last one one was new, also have had all my repairs done here, wont go anywhere else, everyone is professional and friendly, good selection, nice facility, clean, always a good experience.
Nicole Eisha - 5 Stars
I went into Court Street Ford hoping that I would be able to end my lease after being told by another dealership that I would not be able to. But Jon Strand and Anthony Boudreau were able to get me out of my lease and into the car of my dreams!! They were so kind and helpful it made the experience of buying a car so easy and comfortable! They were truly doing everything they could to make sure that I was happy and fully informed about my purchase! I will definitely be a loyal customer and recommend them to everyone I know! I couldn't be more happy and thankful for all the hard work they did for me!!
Tony M.- 5 Stars
This has to be one of the best service departments I've ever been in. I had a problem with my truck that I thought was the transmission. I briefly explained the issue to John at the service desk. Without skipping a beat he told me it was most likely a spline issue that Ford had sent out a service bulletin on recently. They pulled my truck in, completed the repair, and I was on my way. Many dealerships that don't stay as informed as Court Street Ford could have spent half a day looking for a problem and possibly mis-diagnosed as a transmission issue ($$$$) which I probably would have gone for. These guys are on top of their business and committed to providing a valuable professional experience to their customers. The whole time I was there everyone was very friendly and knowledgeable. One of their salespeople was happy to talk to me about a new truck he knew I was definitely not going to buy and he never once tried to push me around. Also, while waiting, I spent some time in their customer lounge which was quite clean and comfortable. A top notch facility with top notch people all the way around. Thank you Court Street Ford! Tony
Sharon Owens - 5 Stars
Have been comparing crossover suvs for over a year and was interested in a ford escape I saw online. I didn't plan on purchasing it yet but stopped in to see if it was still there. I really didn't have time to spend at the dealer but they cut to the chase, didn't pressure me, and gave me such a fantastic deal that I decided to purchase it. They had me in and out of the dealership in an hours time!!!!! I love my new car. My experience so far is good. Thank you Bob Crane and staff at Court Street Ford for being patient and working out a good deal for me!
Jackie Wilson - 5 Stars
We had a FANTASTIC experience at Court Steet! We are very detail oriented when it comes to the paper work and not one time did someone guess when we had a question, never were we pushed about a vehicle we didn't like, they even found us the 2015 Ford Fusion we wanted and went and got it. We worked with Mark Craig and he was wonderful, he listened to what we wanted and what we wanted to spend. We left with our new car with more options than we required and UNDER BUDGET!!! Will definitely be doing business here again!!
Sandy Nolan - 5 Stars
I travel 45 mins to come here. The service is phenomenal. I never feel deceived or taken advantage of. The service people are wonderful. Debbie in service is the best. Compared to Orland and Midlothian dealers, this is night and day. I was updated and briefed on anything tbey found. Thank you so much for all your help. Definitely worth the drive here for the honesty and this type of service. Very impressed. Also, a few months ago I had my car detailed. Candy in that dept was so helpful and she really made sure I was happy with the end result.
plekstew - 5 Stars
"Could not have been easier"
Darrin, Jon, and Wes were a great team! From the moment we walked onto the lot, they were friendly, helpful, and expressed a desire to help us find the exact vehicle we were needing. The entire process only took us a few days from the first visit until we were driving home in our new F-150.
slydawg95 - 5 Stars
"Sales, Quick lane"
Had a great sales experience with Anthony Boudreau. Also a good experience with Jeff Chiero they both took the time to listen and address my concern. Used the Quick lane today and Megan was also very nice. Thanks!
ajhommema - 5 Stars
I was referred by an internet sales representative to get my car detailed at Court Street Ford. The employees were easy to deal with and very friendly. I did not expect my car to look as good as it did! I will definitely be back for a detail again. RJ, their detailer, does a fantastic job! I will recommend everyone to Court Street Ford's Collision Center.
Russell B - 5 Stars
Service was excellent. Had to purchase a replacememnt tire and they gave me a better price then anyone else around.
Nicole C - 5 Stars
Every vehicle I've ever owned has come from Court Street Ford. I really feel "taken care of" when I come in for service. They make sure to let me know exactly what my car needs without pressuring me. I just ordered a 2014 Explorer from them and can't wait 'til it comes in!
dheuring - 5 Stars
I always take my car here for oil changes and have never had a problem. The advisors are always very friendly and helpful!
matthew.owens.906 - 5 Stars
I have bought 5 cars from them, used the service center and the quick lanes and never had any issues, plus everyone there are really nice
jpasel - 5 Stars
They are always most helpful. Never had a problem dealing with anyone. Very easy to work with and always strive for the best.
carolann62 - 5 Stars
Great Service, Friendly people and I TRUST THEM!!